Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email, phone number)
• Driver's license information
• Payment information
• Address and location data
• Rental history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and manage your vehicle rentals
• Verify your identity and driving credentials
• Process payments and refunds
• Communicate with you about your rentals
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Insurance companies for claims processing
• Law enforcement when required by law
• Third parties with your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage practices.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

6. Your Rights

Under applicable privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@rentz.com.au